The Explain

This Privacy Policy ("Privacy Policy") is part of the Terms of Use for The Explain and its parent company, subsidiaries, and affiliates (collectively "Company," "us," "we," or "our") and describes how we collect, use, disclose and share personal information when you visit, use or make a purchase or other transaction using our Website or through our marketing communications with you ("Services") or communicate with us in any manner. It also sets out the rights you have regarding your personal information and how to exercise those rights. Advertisers you may encounter through our Website have distinct and different privacy practices and may differ from our practices described in this Policy.

By accessing and using our Website and Services, you expressly accept, without limitation or qualification, the collection, use and transfer of the personal information provided by you in the manner described in this Privacy Policy. Please read this Privacy Policy carefully, as it affects your rights and our liabilities under the law. If you disagree with the way we collect and process personal information, please do not use our Website or Services.

This Privacy Policy is incorporated into our Terms of Use. For that reason, we highly recommend that you read this Privacy Policy in full as well as our Terms of Use. If there is a conflict between this Privacy Policy and the Terms of Use regarding Personal Information, this Privacy Policy shall prevail and control the collection, processing, and disclosure of Personal Information.

We reserve the right, at any time, to modify this Privacy Policy. We will post the updated Privacy Policy on this page and provide no further notice to you. However, all changes shall be forward-looking, meaning that we will not change our use of your Personal Information from the policy posted at the time your information was collected. Your continued use of our Website and Services following posting or other notification of changes constitutes your acknowledgement of such changes. Please review this Privacy Policy periodically to keep up to date on our most current policies and practices.

Personal Information We Collect

The term "Personal Information," as used in this Policy refers to information that identifies or can reasonably be linked to you or another person. Personal Information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of Personal Information, including inferences drawn from this Personal Information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact Information: such as your name, address, and email address.
Marketing Preferences: such as your preferences for receiving our advertisement or our supporting Advertiser’s advertisements including through email and details about how you engage with our communications.
Demographic Information: such as your general location, age, gender, personal and online interests.
Online Activity Information: such your use of and actions on the Website and Services, the website you visited before our Website, pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, timestamps of when you have opened or interacted with an email and other access times, and duration of access.
Device Information: such as your computer or mobile device operating system type and version number, wireless carrier, manufacturer and model, device identifier, browser type, screen resolution, IP address, and general location information such as city, state or geographic area.
Communications: which includes information you provide when you contact us with questions, feedback, or otherwise communicate with us.

How We Collect Personal Information

We collect your Personal Information from the following sources and in the following ways:

Direct Collection: Directly from you when you sign up for our email, communicate with us about our Services, or provide us with your Personal Information through offers or other interactions.
Automatic Collection: We, along with third-party vendors, networks, ISPs, and advertisers, use technologies such as cookies, flash cookies, web beacons, and JavaScript to automatically collect information when you interact with our Website and Services.
Third-Party Sharing: We may collect Personal Information from our marketing vendors, advertisers, or third parties when we are retained to provide marketing services.

How We Use Personal Information

We may use your Personal Information for the following purposes:

To Provide the Website and Services: This includes communication about products, services, and promotions, improving the user experience, personalizing content, verifying identity, advertising, and more.
To Display Advertisements: We may share information with third-party advertisers to display personalized ads across various platforms.
To Send You Promotional Communications: We may send marketing communications as permitted by law, but you can opt-out at any time.
For Research and Development: To improve our Website and Services, analyze trends, and create new features.
To Comply with the Law: We may use your information to comply with legal obligations, requests, and lawful processes.
For Compliance, Fraud Prevention, and Safety: To protect against fraud and ensure security.
To Create Anonymous, Aggregated, or De-Identified Data: We may create de-identified data for business and analytics purposes.

How We Share and Disclose Personal Information

We may share or disclose your Personal Information with third parties in the following situations:

Service Providers. We may share your Personal Information with third parties who perform services on our behalf that are necessary for the orderly operation of our business. For example, we work with service providers that help us perform website hosting, email delivery, database management, analytics, fraud protection, marketing, finances, and other purposes;
Advertising Parties. We may share your Personal Information with third parties that have contracted with us to provide advertising campaigns or enable them to collect information about your activity on the Website and Services, including through the use of cookies and similar technologies. These third-party advertising companies may collect information about your activity on the Website and Services and other online services to serve you advertisements (including, through interest-based advertising), and/or use hashed customer emails that we share with them to deliver ads to them and similar users on their Website and Services.
Authorities and Others for Compliance, Fraud Prevention and Safety. We may disclose your personal information for the compliance, fraud prevention, and safety purposes described in this Privacy Policy, including in the good faith belief that such action is necessary to comply with a legal obligation. Under certain circumstances, this may include law enforcement, government authorities, and other parties if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) or if we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect our property or rights or the safety of our employees, our customers, or other individuals;
Business Transaction Participants. We may disclose personal information to third parties in connection with any business transaction (or potential transaction) involving a merger, acquisition, sale of shares or assets, financing, consolidation, reorganization, divestiture, or dissolution of all or a portion of our business (including in connection with a bankruptcy or similar proceedings).
Related Companies. We may share your Personal Information with our parent company, affiliates, subsidiaries, and other companies under common corporate control, for purposes consistent with this Privacy Policy.
Professional Advisors. We may share personal information with persons, companies, or professional firms providing us with advice and consulting in legal, tax, financial, insurance, and other matters, where necessary in the course of the professional services that they render to us.
Legal Basis for Sharing. We use your Personal Information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms. This includes responding to a valid subpoena or demand from an enforcement agency.
Disclaimer on Third Party Websites, Emails and Services. Our Website and email Services contain links to other websites and online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or online services that are not associated with us. We are not responsible for the privacy practices or the content of such other websites. These links are provided for your convenience and reference only. We do not operate or control any information, software, products or services available on these third-party websites. Other websites and services follow different rules regarding the collection, use, and sharing of your personal information. We encourage you to read the privacy policies of the other websites and online services you use.

DATA SECURITY.

We implement commercially reasonable administrative, technical, and physical safeguards to help protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and internal policies designed to protect the confidentiality of your data.

However, no security system is completely secure. You acknowledge and agree that no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee the absolute security of your information. Except as required by applicable law, we are not responsible for any unauthorized access to or use of your information resulting from circumvention of our security measures.

STATE SPECIFIC RIGHTS AND CHOICES.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law but will advise you of the reason for our decline.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third-party, in certain circumstances and with certain exceptions.
Right to Opt-Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt-out of the "sale" or "share" of your personal information or to opt-out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses by using our Form or writing us as 1450 W Grand Pkwy S Ste G #2018 Katy, TX 77494. Please note that if you visit our website with the Global Privacy Control ("GPC") opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt-out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt-out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
No Discrimination and Agents Allowed. We will not discriminate against you for exercising any of your privacy rights, including by denying services, charging different prices, or providing a different level or quality of service. However, we may verify your identity before processing certain requests, and we will respond as required by applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Appeals. If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below or lodge your complaint with your local data protection authority.

DATA RETENTION.

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, enforce our agreements, resolve disputes, and support business operations. We may also retain backup, archival, and log files for security, fraud detection, and legal compliance. When Personal Information is no longer required, we securely delete or anonymize it in accordance with applicable laws and internal data retention policies.

If you wish to exercise any of these rights or need assistance with respect to your Personal Information, please contact us as described in the "Contact Us" section below.

INTERNATIONAL DATA TRANSFERS.

Our Website is operated in the United States and intended for users located in the United States. If you access the Website from outside the U.S., you acknowledge that your information may be transferred to and processed in the United States, where data protection laws may differ from those of your jurisdiction.

Children’s Privacy

Our Website and Services are not intended for children under the age of 13, and we do not knowingly collect or solicit Personal Information from anyone under the age of 13. If we learn that we have inadvertently collected Personal Information from a child under the age of 13, we will take steps to delete such information as soon as possible.

Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Last Updated” date at the top of this page. If the changes are material, we will take reasonable steps to provide additional notice, which may include posting a notice on our homepage or sending an email if we have your contact information. Changes to this Privacy Policy are effective as of the date they are published on this page, unless a later effective date is expressly stated. Your continued use of the Website after any changes are published constitutes your acceptance of the revised Policy.

CONTACT INFORMATION.

If you have any questions about this Privacy Policy or if you need to update or correct your Personal Information, please contact us using any of the methods below. We strive to maintain accurate records and will make corrections in a timely manner.